Wipro Off Campus Drive 2024
Wipro is a global technology services and consulting firm dedicated to developing creative solutions to meet customers’ most difficult digital transformation requirements. We help customers reach their most ambitious goals and establish future-ready, sustainable businesses by using our comprehensive array of expertise in consulting, design, engineering, and operations.
Wipro Off Campus Drive 2024 Details:
Wipro Recruitment 2024 | |
Company Name | Wipro |
Job Role | System Engineer |
Job Type | Full Time |
Education | BE/B.Tech |
Career Level | 0 to 2 Years |
Salary | Not Mentioned |
Job Location | Noida |
Official Website | www.wipro.com |
Wipro Off Campus Drive 2024 Job Description:
- Excellent Communication Skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional Communication Skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. Over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide Product and service information to customers.
- Research required information using available resources and Offer Solution to Customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create Sops for new Issues and resolution given.
- Complete call logs and reports.
Wipro off Campus Drive 2024 Application Process
- Eligible Candidates are advised to open Online Apply Link (given bellow).
- This link will open new tab on your browser
- Read the job description attentively and double-click to apply online.
- Fill out your academic credentials, skill experience, and any other required information.
- Upload your resume.
- Check the information before submitting.
- Shortlisted candidates will get interview details via email or phone call, along with venue information.
Apply Now: Click Here
We wish you the best of success on your Wipro Off Campus Drive 2024. May your abilities flourish, and may you discover the ideal position that not only fulfills your professional ambitions but also adds joy to your daily job.